Sunderland A&E



People bringing their kids in with a cold is standard

They really don't know what A&E stands for
Anyone & Everyone?
So after 3 hours we got in, they said that it did look quite bad and needed and x-ray.
So I asked where we go for that.
"Oh, they close at 9pm, sorry, you'll have to come back tomorrow" I was told.
I asked why they don't prioritise possible x-ray patients if they close at 9pm, all I got was a shrug.
So we left, came back the next day, got x-rayed and diagnosed with a torn cruciate.
Thanks A&E campers
Way back in early 2000s I got told the same after waiting 4 hours one night after breaking my thumb around 9pm.

I had to come back the next morning to get the x-ray and was given a bandage and some painkillers for the night. If I'd known that it was closed I would have just gone in the morning
 
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I had to take a mate to A&E a few months ago, got a bad knee injury playing football, couldn't put any weight on it and a lot of swelling.
After helping him in and registering at the desk I turned around to see every seat taken.
People taking up seats with bags, kids lying across 2 seats, families in for a day out etc.
A wheelchair would have been nice, but the receptionist said that I had to find one if I wanted one.
Off I toddled outside to see about 10 in a row being used as smoking chairs all lined up outside.
Waiting for a minute or so one lass, just got up from a wheel chair and walked off, so I nicked it and pushed it inside so my mate who was still standing on one leg in pain could sit down.
It really is like lifting a rock and seeing what's underneath in there, this lass next to me just sat watching her phone with the volume on full tilt.
A lad constantly asked when he would be seen as he was worried about missing his slot when he went out for a tab.
Some of the pairs on leggings in there should in an award for services to dignity by not splitting at the seems due the the land whales wearing them.

So after 3 hours we got in, they said that it did look quite bad and needed and x-ray.
So I asked where we go for that.
"Oh, they close at 9pm, sorry, you'll have to come back tomorrow" I was told.
I asked why they don't prioritise possible x-ray patients if they close at 9pm, all I got was a shrug.
So we left, came back the next day, got x-rayed and diagnosed with a torn cruciate.
Thanks A&E campers
People who smoke think the world revolves around them and where/when they can have a tab or vape. They should be made to pay double for their treatment.
 
Tbf, On Friday gone, I filled in the on-line appointment request because of some issues I'm having with my replacement knee. Sent the request at 10:30am, got a phone call from the GP surgery at 10:45am asking if I could get to the surgery for 11:30am.

Pretty decent turnaround, that.

I've now got to wait a few months to be seen by the muscular-skeletal people. Can't win them all, I suppose.
My doctors have just changed to that system, I havent been for about 4 years but my dad is in the middle of needing a replacement hip, what I cant understand is when you had to phone up you were lucky to get an appointment within 3 weeks if it was 'urgent' yet when my dad fills in the form now he is seen within a day or 2 at most, not really sure where all the instant appointments have come from.

The biggest eye opener with regards to the NHS I've fond with my dad is the amount of time/money he has wasted due to the system, he had to see the GP 3 or 4 times as first they were saying it was just sciatica and not his hip, then sent for xrays, then back to GP who sent him to a specialist, then back to sign a form he had already signed at the GP months ago, now he is seeing 2 different specialists, 1 for the hip and the other for sciatica, the sciatica specialist has told him when he gets the hip replacement the sciatica will most likely go but he is still wasted 2 appointments seeing him and a physio. All this time he has been on the sick from work for just under a year and basically gave up an retired. Wish he would have just let me pay for the hip replacement when it first happened. Pretty sure hes had 4 different x-Rays since the first, seen the doctor/GP atleast 8 times and had numerous different drugs thrown at him for pain. No idea how or when it'll be fixed as even after the next election it'll just be sorry it was a mess when we took over and nobody will want to pay extra to sort it out.
 
I'll add a positive experience to the thread then, just for shits and giggles.

Broke my wrist August Bank Holiday Sunday night (No, I wasnt pissed which is the question every other person asked first). Got up for a piss in the middle of the night, caught my foot on the bedpost and went down like a sack of shit. It hurt, didn't fancy A&E at that point so took some painkillers and went back to bed. Got up in the morning and it was a lovely shade and a bit swollen and hurting like a mad bastard.

Went to A&E, and waited about 90 mins. Saw a lovely young lady who sent me straight for x-ray. 100 metres away and went straight in. Had the job done and sent back to A&E. 5 minute wait and I was back in with the same lass, who splinted it, advised me OTC painkillers would be adequate if needed, and noted the NHS system I needed a sick/fit note for six weeks (didn't use it).

The NHS is crippled with people taking the piss basically.
 
My doctors have just changed to that system, I havent been for about 4 years but my dad is in the middle of needing a replacement hip, what I cant understand is when you had to phone up you were lucky to get an appointment within 3 weeks if it was 'urgent' yet when my dad fills in the form now he is seen within a day or 2 at most, not really sure where all the instant appointments have come from.

The biggest eye opener with regards to the NHS I've fond with my dad is the amount of time/money he has wasted due to the system, he had to see the GP 3 or 4 times as first they were saying it was just sciatica and not his hip, then sent for xrays, then back to GP who sent him to a specialist, then back to sign a form he had already signed at the GP months ago, now he is seeing 2 different specialists, 1 for the hip and the other for sciatica, the sciatica specialist has told him when he gets the hip replacement the sciatica will most likely go but he is still wasted 2 appointments seeing him and a physio. All this time he has been on the sick from work for just under a year and basically gave up an retired. Wish he would have just let me pay for the hip replacement when it first happened. Pretty sure hes had 4 different x-Rays since the first, seen the doctor/GP atleast 8 times and had numerous different drugs thrown at him for pain. No idea how or when it'll be fixed as even after the next election it'll just be sorry it was a mess when we took over and nobody will want to pay extra to sort it out.
Yep.

They do tend to throw a lot of money at a problem before reaching a conclusion that could have been sorted a lot quicker.

Before I eventually had my knee replaced, I was sent first to a physio for 6 months, then to the MSK people for another 6 months, then I was eventually referred to an orthopaedic specialist. They organised x-rays and scans and about 18 months after I'd first reported my rapidly deteriorating knee, they put me on a waiting list for a replacement.
 
I'll add a positive experience to the thread then, just for shits and giggles.

Broke my wrist August Bank Holiday Sunday night (No, I wasnt pissed which is the question every other person asked first). Got up for a piss in the middle of the night, caught my foot on the bedpost and went down like a sack of shit. It hurt, didn't fancy A&E at that point so took some painkillers and went back to bed. Got up in the morning and it was a lovely shade and a bit swollen and hurting like a mad bastard.

Went to A&E, and waited about 90 mins. Saw a lovely young lady who sent me straight for x-ray. 100 metres away and went straight in. Had the job done and sent back to A&E. 5 minute wait and I was back in with the same lass, who splinted it, advised me OTC painkillers would be adequate if needed, and noted the NHS system I needed a sick/fit note for six weeks (didn't use it).

The NHS is crippled with people taking the piss basically.
Same for me about 3 weeks ago. Saturday night. In and out within a hour with antibiotics.
 
Same for me about 3 weeks ago. Saturday night. In and out within a hour with antibiotics.
I do wonder if the serial abusers are red-flagged and made to wait longer. I do know a lass who is at the docs every other week with minor niggles and ficticious ailments. I can't remember the last time I saw my GP.
 
I do wonder if the serial abusers are red-flagged and made to wait longer. I do know a lass who is at the docs every other week with minor niggles and ficticious ailments. I can't remember the last time I saw my GP.
Yip. That was my thoughts. Pretty much as the op described. Then when I went in the nurse seemed surprised I wasnt pissed or barking at her.
 
Despite my previous rant I have had good A&E experiences as well.
I called the docs as I thought I'd broken a bone in my hand (I had).
The said that the Pallion healthcare centre had just opened an urgent care and as it wasn't part of A&E it was quite quiet.
I turned up, waited 10 minutes, went in to see the doc, she said I needed and xray and told me to wait at door 2.
1 minute later the door opened and a nice lady x-rayed my hand and told me to go back to the doc, which I did.
The doc was waiting and opened my x-ray, said I had a fractured metacarpal and I should go to door 3, which I did.
Another nice lady put a cast on my hand.
I was in and out in 30 minutes with a cast, I was quite frankly amazed.

A few months later after one of the kids was hurt playing football, I had no hesitation to go back.
My heart sank as I walked in as the news had spread and the whole place was full with gormless layabouts in dressing gowns and slippers hammering away on phones.
I was told it was a 4 hour wait at best.
You just can't have anything nice can you.
 
Should be £5 to use the A&E. Visits would drop by a minimum of 75% imo.


Interestingly some psychological studies have shown that people are more likely to miss appointments if they have to pay for them. As they have the mentality that they've paid for it, so it doesn't matter (vs. the moral implication of wasting someone's time). The Health Foundation has also done some economic modelling that shows that a £5 charge would actually cost the NHS more money to administrate than it would collect. Then you have the moral implications of if you offer exemptions (i.e. low-income people, children, pensioners etc.). and if not, you will potentially have people who decide to skip going to A&E because of the cost (oh I'll get better myself as £5 isn't something I can afford this week etc.) and in the long run that costs the country far more money, as people don't get treated and have life-changing injuries/ illnesses and end up off work, on disability benefits etc. etc.

Also at the moment, the number of GP's dropping massively in this country so people are being pushed to A&E because they can't see a GP. A charge doesn't really reverse that. If you feel ill, you feel ill.

Finally, you just have the moral argument that the NHS was founded to be free at the point of use. We all pay our taxes for it, especially older people who have been putting in their whole life. You change that, even a little bit, and it's a slippery slope and kind of against what we stand for as a country.

So yeah, obviously entitled to your option. But I think personally it seems a really appealing idea, but in reality, it wouldn't actually work very well.
 
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Despite my previous rant I have had good A&E experiences as well.
I called the docs as I thought I'd broken a bone in my hand (I had).
The said that the Pallion healthcare centre had just opened an urgent care and as it wasn't part of A&E it was quite quiet.
I turned up, waited 10 minutes, went in to see the doc, she said I needed and xray and told me to wait at door 2.
1 minute later the door opened and a nice lady x-rayed my hand and told me to go back to the doc, which I did.
The doc was waiting and opened my x-ray, said I had a fractured metacarpal and I should go to door 3, which I did.
Another nice lady put a cast on my hand.
I was in and out in 30 minutes with a cast, I was quite frankly amazed.

A few months later after one of the kids was hurt playing football, I had no hesitation to go back.
My heart sank as I walked in as the news had spread and the whole place was full with gormless layabouts in dressing gowns and slippers hammering away on phones.
I was told it was a 4 hour wait at best.
You just can't have anything nice can you.
Nope, the general scratter society are hell-bent on ruining everything for everyone. Can't drive 50 metres in Sunderland now without a speed hump. If everyone could drive at the correct speed, and sensibly that wouldn't be a thing. Maybe that's for a different thread though...
 

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